Quality Management Policy


Amps Facilities Management Services Pvt. Ltd., strives to achieve enhanced customer satisfaction by delivering quality service through dedicated team with safe working environment. "We are committed to meet customers' needs and expectations by delivering competitive Services and solutions through continual improvement of our systems".

  • Deliver services and solutions that meet customer requirements. To update and implement the procedures complying with international standards ISO 9001:2015.
  • Identify and understand our customer`s expectations, measure customer perceptions, and implement improvements to increase customer satisfaction.
  • Formally measure our business performance through the delivery of a planned programme of inspections and audits.
  • Amps Facilities Management services offers a range of facility management services to an expanding customer base these services are provided in a manner which conforms to the specifications agreed with our clients.
  • Record, review and investigate quality-related incidents and address the root causes through effective corrective and preventative actions.
  • Promoting responsiveness, dependability and competence of all our employees for delivering upon their commitments and to training & developing them accordingly.
  • Integrating “Quality, Environmental, Health & Safety“ in all our process and at all levels of our organization and ensuring that they are on integral part of our management.
  • Ensuring all employees are suitably qualified, trained, competent and experienced to carry out their roles in a professional manner, and in accordance with industry standards;

By implementing the above objectives, we can deliver services in a customer-oriented, consistent and cost-effective way. Everyone can participate in and influence regular strategy updates, thereby committing to achieving the objectives.